Buying tickets for events could be a smoother and easier process than it currently is. The EasyTix app aims to improve the user experience when buying tickets and turn it into a painless activity that won't make people give up in the process.
HOW MIGHT WE...
transform buying online tickets into an effortless, fast and cheaper process?
Here's a summary of the design process undertook to create the app.
User Problems
After conducting a qualitative survey with 12 ticket app users, the following problems were identified:
Proposed Solutions
User Flow of the Ticket Buying Process
User Flow With Wireframes
Scenarios Tested With Users
Summary of the Test Findings
Proposed Changes
Prototype Delivery for Developers
Final Prototype
Link for the Final Prototype:
